About Lloydspharmacy

Lloydspharmacy is a community pharmacy chain with over 1,650 pharmacies across the UK.  These are based predominantly in community and health centre locations.  We employ approximately 17,000 staff and dispense over 151 million prescription items annually.
 
Lloydspharmacy is the trading name of Lloydspharmacy Ltd, a wholly owned subsidiary of Celesio AG based in Stuttgart.

Celesio is one of the leading international service providers within the pharmaceutical and healthcare markets. The company is active in 27 countries worldwide and employs approximately 47,000 people in its three divisions Patient and Consumer Solutions, Pharmacy Solutions and Manufacturer Solutions.
 
Our Vision and Purpose
Lloydspharmacy is committed to ‘Healthcare for Life’. 

Our vision is to become a great healthcare brand and our core purpose is to put the customer at the heart of what we do by providing exceptional customer service and healthcare.  Located within the heart of communities our pharmacies are accessible to our customers and we aim to be their first choice in addressing their needs. 

We are more than a dispenser of medicines; we have prevention, management and treatment at the heart of our business.  We aim to deliver high quality outcomes for chronic conditions such as diabetes and heart health and support local communities in making informed health decisions.

We offer high quality healthcare products and services and have launched a range of innovative and affordable products aimed at improving community health such as blood pressure monitors and allergy relievers as well as a suite of convenient professional health check services including free blood pressure and diabetes testing, and cholesterol and heart checks; all carried out in the comfort of a private consultation room.

We are also a key partner of the NHS and work closely with local healthcare providers to develop and deliver commissioned services to address specific health needs within communities.  

Key Facts about Lloydspharmacy :

• In 2009 Lloydspharmacy had a turnover of £1.8 billion
• We dispensed 151.7 million prescription items
• Services for Primary Care Organisations (such as smoking cessation, minor ailments services and Medicine Use Reviews) increased by 25% from 2008
• We offer more private consultation areas than any other pharmacy – currently they are available in 96% of pharmacies
• We have 423 GP Practice based pharmacies, with many others located close to doctors' practices.
• Our pharmacy teams have completed over 1.25 million free Type 2 diabetes screening tests and 1.5 million blood pressure tests
• Our Cholesterol and Heart Check service is available in over 600 pharmacies
• We have completed over 235,000 Medicine Use Reviews in 2008 and 263,000 in 2009

Our History
During our history, the good-will of esteemed companies such as Savory & Moore, Allens Chemist, Cross & Herbert, R Gordon Drummond, Kingswood GK, and of course Lloyds Chemist and Hills Pharmacy have collectively given our business an enviable footing on which to go forward.
 
Our parent company, Celesio AG purchased AAH plc (the UK’s leading pharmaceutical wholesaler) in 1995, and then in 1997, acquired Lloyds Chemists PLC, which at the time had 902 pharmacies. Together with AAH’s 350 strong Hills Pharmacy network, this took the combined group to over 1,250 pharmacies. This has now grown to over 1,650 pharmacies within the UK, the Channel Islands and the Isle of Man.

Professional Standards
The Lloydspharmacy online service is run by qualified pharmacists and operates from registered pharmacy premises under Royal Pharmaceutical Society of Great Britain registered premises number 1092781 
http://www.rpsgblist.org/premises.asp?premid=1092781
 
Information about the registration status of the Superintendent Pharmacist, Steve Howard, can be obtained by visiting:
http://www.rpsgblist.org/membership.asp?mem=77468&sur=&for=&action=Search
 
All pharmacists are bound by codes of professional ethics and conduct.  You can access these professional conduct rules and the contact details for the Royal Pharmaceutical Society of Great Britain by visiting:
http://www.rpsgb.org.uk/  
 
Registered Office:
Lloyds Pharmacy Limited
Sapphire Court
Walsgrave Triangle
Coventry
CV2 2TX
Main Switchboard: 02476 43 24 00
Customer Services: 0845 600 3565
 
Registered in England.  Company number 758153.  VAT number 222516987.
 
John Bell & Croyden
Lloydspharmacy also own a retail, online and wholesale business, John Bell & Croyden, delivering a broad range of high quality healthcare products and solutions to the medical profession, businesses and the general public in the UK and globally. They have experience gained from over 200 years in the business and have been located in their current position on Wigmore Street since 1912. John Bell & Croyden have earned a global reputation for delivering excellence, innovation and first class products and service and holders of the Royal Warrant as Pharmacists to Her Majesty Queen Elizabeth II.

For the full list of Lloydspharmacy group operating companies download the PDF