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Contact us

Whether you've got a question, compliment, complaint, careers enquiry, or just some feedback on our website, you can use this form to let us know. Just fill in your details below and type your question or comment into the box.

If you have an urgent complaint, please contact our Customer Service Retail Team on 0345 600 3565 option 2 (Monday to Friday: 9:00am-5:30pm, Saturday: 9:00am-1:00pm.) Calls from a landline will be charged at standard rate. Costs from mobiles may vary.

If you would like to order or ask a question about any of our Betterlife products, please call 0330 3333 783 and a member of our team will assist you.

Contact Us
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If you have had an adverse reaction to one of our products, please contact our Regulatory Team on GB-AAHRegulatory@aah.co.uk

Internet Customer Services and Internet Pharmacy: 0345 600 3565 Option 1 (Calls from a landline will be charged at standard rate. Costs from mobiles may vary.)

Online doctor (Dr Thom): 020 7989 9888 (Calls from a landline will be charged at standard rate. Costs from mobiles may vary.)

If you prefer to write to us, you can do so at this address:

Customer Services Officer
LloydsPharmacy Limited,
Sapphire Court,
Walsgrave Triangle,
Coventry,
CV2 2TX