Outpatient Dispensing Services:
Patient Experience Survey Competition Terms & Conditions

Overview of the programme:

LloydsPharmacy is carrying out a Patient Experience Survey to get feedback on our Outpatient Dispensing Service. This survey should not take more than 5 minutes to complete.

What’s in it for me?

LloydsPharmacy value your feedback to help us continue to provide the best possible service and therefore as a thank you for your feedback, you will be entered into our monthly prize draw where one lucky winner will win £100 in vouchers to spend in LloydsPharmacy.

Entries made from the 1st to the 31st of each month will be entered into that month’s draw. Winners will be contacted by telephone or email to confirm that they have won.

Terms and Conditions:
  • The promoter of the competition is Lloyds Pharmacy Limited, Coventry, CV2 2TX
  • Entrants to this competition must be aged 18 or over and a resident in the UK
  • No purchase is necessary to enter the competition
  • An independent person, selected by LloydsPharmacy, will randomly select the winners after the end of the month
  • The winners will be notified before the end of the following month by email or phone (provided both or one of them has been shared with LloydsPharmacy - this communication must be acknowledged by the winner, by email or phone, within 72 hours. Failure to respond to our communication email means an alternative winner will be selected from all valid entries received)
  • Employees of Lloyds Pharmacy Limited and their immediate families, their agents, or anyone professionally connected with this competition are not entitled to enter the competition
  • Voucher can only be used in store (voucher cannot be used online)
  • Each voucher can only be redeemed once
  • Voucher cannot be used in conjunction with any other voucher, discount code or during promotional weekends
  • Vouchers cannot be used in LloydsPharmacy in Sainsbury’s
  • Discount cannot be used on purchases of codeine based products, NHS or private prescriptions, infant formula milk, nappies or mobile phone top ups
  • No cash alternative is available
  • Photocopied, damaged or defaced vouchers will not be accepted
  • Proof of sending is not proof of receipt and the promoter does not accept any responsibility for the non-receipt or the late receipt of message due to network failure. No applications from third parties, organised groups or applications automatically generated by computer will be accepted. No incomplete or corrupted entries will be accepted
  • Entrants will be deemed to have accepted these rules and to agree to be bound by them
  • The promoter reserves the right with withdraw or amend any elements of this competition due to events beyond its control
  • The name and region of the winners may be obtained for a period of one month by writing to the following address after the 20th of each month: requesting details of the winner and enclosing a self-addressed envelope to VOP Competition Organiser, Healthcare Services, Sapphire Court, Walsgrave Triangle, Coventry, CV2 2TX, UK
  • If there is any reason to believe that there has been a breach of these terms and conditions, the promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition.
  • In so far as is permitted by law, the promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

  • These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.


    LloydsPharmacy will not sell your personal details to anyone. For information about how we treat your details, visit our privacy policy.

    If you are the winner of the competition, you agree that Lloyds Pharmacy Limited may use your name, and town or county of residence to announce the winner of the competition and for any other reasonable and related promotional purposes.

    By entering the competition, you agree that any personal information provided by you with the survey entry may be held and used only by Lloyds Pharmacy Limited to administer the competition.

    The information from the survey will be communicated within LloydsPharmacy, its associated group and the Hospital Trust.

    Lloyds Pharmacy Limited, Coventry, CV2 2TX