NHS Repeat Prescription ServiceContact Us

Contacting Us by Phone

You can contact our team by telephone on 0345 600 3565 (option 1), Monday - Friday 8am – 6.00pm. Alternatively, you can leave a voice message with your name, contact number and a preferred time and we will call you back at your convenience between the hours of Monday - Friday 8am – 6.00pm.

Contacting Us by Post

If you have been asked by our team to send us your paper prescription in the post, please send it to the below address.

Please write your order number (if available) on the top of your prescription and post to:

Carrington House
39 Carrington Field Street

This is a freepost address so no stamp is required.

Please ensure the prescription has been signed by your prescribing UK doctor, otherwise this will delay you receiving your medication. We cannot accept photocopies.