Pain Management Service

Pain Management

We all experience pain at some point in our lives – in fact there are 10 million people in the UK who experience pain nearly every day¹. At LloydsPharmacy, we don’t think you should have to put up with pain. Understanding more about how pain affects you means you can take practical steps to get your pain under control. We stock a wide range of options, from drug-free creams and lotions to pharmacy strength medicines and we also offer a FREE Pain Management Service.

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Pain Management Service

Whatever you’re experiencing, we offer a FREE Pain Management Service, which involves a private, one-to-one consultation with your Pharmacist. They’ll take you through our Pain Control Test to find ways to help your pain, giving you immediate, personalised recommendations, as well as ongoing support. They may advise on simple adjustments to your current medication, or to your lifestyle, that could help you. If you have persistent pain, they’ll ask you to complete the pain diary attached to get an understanding of how it’s affecting your life, such as impacting your ability to get out and about, or affecting your quality of sleep. If they feel it to be necessary, they will refer you to your GP.

Ask about our Free Pain Management Service

Discuss your pain

If you have a short term or intermittent pain (often described as acute pain), a member of our healthcare team will discuss your symptoms with you and what you have already tried. For more persistent (chronic) pain, our pharmacist will ask questions about the type of pain you have, which will help them to better understand the problems you may be experiencing and to help you set some goals to overcome these.

Discuss your medication

If you are taking medication to manage your pain the pharmacist will also be able to discuss this with you to ensure you are taking it properly. It will also be an opportunity for them to discuss the ingredients with you so that you know what other medication you can and cannot take. For example, cocodamol contains paracetamol, so you cannot take it at the same time as paracetamol.

What happens next?

For longer term or persistent pain, you may be asked to fill in a Pain Diary for two weeks so that the pharmacist can see how you are managing your pain and what the effects are. A Pain Diary is a useful way for both you and our Pharmacist to understand how you are managing your pain and what effect it is having on your day-to-day life

You can download a pain diary here; fill this out for two weeks by answering the questions and using the pain scale below:


We can help you whatever pain you’re experiencing

At LloydsPharmacy we want to help you find ways to alleviate your pain and reduce the impact it has on everyday life. Use our online assessment to get a better understanding of the impact pain is having on your life, set yourself a goal to improve your pain and then download or email your personalized pain report for you to bring to your local store to discuss with our expert pharmacists.

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Back pain

Try combining two different painkillers according to how strong your pain is. For example, take ibuprofen 400mg tablets three times a day, with one or two paracetamol tablets up to four times a day. Ask our healthcare team for advice at any time.

Top tips to help you look after your back:

  • Keep your posture upright when standing and sitting
  • Try exercises to strengthen and support your back
  • Consider changing your sleeping position or updating your mattress
  • Check that your shoes aren't worn down, as this can affect your posture
  • Consider losing weight to relieve some of the strain on your back
  • Use good lifting techniques
  • Try regular deep tissue or sports message

Joint and muscle pain

Apply an ice pack for the first 48 hours, and if the pain persists beyond this, switch to heat treatment to soothe soreness and improve circulation to help repair any damage.

You can protect yourself from future injuries by warming up and cooling down before and after exercise, not exercising whilst you are injured and avoiding over exercising as tired muscles can’t offer the same protection for your joints and ligaments.

Top tip: To take care of your injury, remember the PRICE protocol

Protect- use a support to protect this area from furtehr injury

Rest- don't repeat the activity that caused the injury for at least 48 to 72 hours

Ice- apply an ice pack for 15 to 20 minutes every 2 to 3 hours

Compression- use a tubular bandage to limit any swelling and movement that could cause further damage. Remove this before sleeping

Elevation- if possible keep the injured area up to help reduce any swelling.


Around 10 million people in Britain have arthritis, with 8 million affected by osteoarthritis4. It often develops in those over 50, but can occur at any age as a result of injury or another joint related condition. Gentle exercise and losing weight can help keep your joints mobile.

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*Source: asthma.org.uk/about/media/facts-and-statistics/