Online prescriptions
you can trust

Your guide to our online prescription services

Our online prescription services give you more choice and flexibility to manage and receive your medication just how you want.

Whether you already have an ongoing NHS repeat prescription from your GP, or you need medication prescribed privately, we can help.


Our online prescription services

Requesting your NHS repeat prescription

We offer an online NHS repeat prescription service with FREE delivery if you're over 16 and your GP surgery is in England.

It's available if you are NHS exempt, or if you have to pay NHS prescription charges. For up to date NHS exemptions and prescription costs in England click here.

Manage NHS repeat prescriptions online

Securely and easily manage
repeat prescriptions online

This can either be for yourself
or for someone you care for

Free delivery to an address of your choice

Get alerts when your
repeat prescription is due

You'll receive FREE massages via
email, text message or over the phone when you want them

Get alerts when it's time to reorder

FREE delivery to an
address of your choice

Through the Royal Mail 48-hour
signed for service, we can deliver
FREE to your preferred address

How to request your online NHS repeat prescription medication



Register in a few minutes and tell
us what medication you need



We request and receive your prescription from your GP surgery and our pharmacy team dispense your medication



Your medication is delivered for
FREE to your chosen address

Discover more of the online prescriptions services we offer

Private prescriptions

LloydsPharmacy Online Doctor

If you need a private prescription, our UK-registered Online Doctor can provide fast treatment and advice without a face-to-face appointment.

It’s a safe, convenient and a discreet way to get prescription treatment. Plus, it gives you the flexibility to pick your medication up from one of over 1,500 LloydsPharmacy stores the next day, or you can have it delivered FREE.

Online Doctor services:

How Online Doctor works

  1. Complete your online consultation
  2. Clinicians assess your suitability for treatment
  3. If clinically appropriate, receive your treatment
Find out more

LloydsPharmacy Online Doctor is a safe, discreet and convenient way to obtain prescription medicines without having to see a doctor face-to-face. The efficient online service caters to a wide range of medical conditions and healthcare needs. All doctors are GMC registered and each provides exceptional care to the highest UK medical standards.

Requesting your one-off NHS prescription

If you have visited your doctor and been issued a prescription we can deliver your medication to an address of your choice for free. You’ll either need to nominate LloydsPharmacy as your online pharmacy to receive this delivery service or you will need to post your paper prescription to us. Simply follow the four steps on our one-off NHS prescription page.

Find out more
Requesting your one-off private prescriptions

If you already have a one-off private prescription from your doctor or healthcare professional (including a Vet), we can dispense your medication for you. We also offer a safe, convenient and free delivery service to your chosen UK address. To find out how you can benefit from our private prescription delivery service follow the simple steps on our one-off private prescription page.

Find out more

LloydsPharmacy online prescriptions FAQs


Our NHS repeat prescription service and delivery is FREE, although you may have to pay for your NHS prescription medicines, unless you are NHS exempt. Find out more about NHS prescription costs in England here.



When requesting private prescriptions, the cost will be displayed once the item has been selected and added to your basket. All private prescription items have a minimum order value of £7.00, so if you’re medication totals less than £7.00 you will still be charged this amount as a minimum.



Please send your signed NHS or private prescription to: FREEPOST LLOYDSPHARMACY ONLINE, C/O AAH Pharmaceuticals, ‘Lower Mezzanine’, Woburn Road, Warrington, WA2 8UH. Please note we must receive your prescription before we can dispense and send out your medication.



LloydsPharmacy Online Doctor is suitable for those who do not already have an NHS or private prescription but may still require treatment. Simple to use, you just need to complete a free online assessment or consultation. Once completed, a clinician will assess your answers and if appropriate will issue a prescription for treatment. All clinicians are GMC/GPhC registered, and each provides exceptional care to the highest UK medical standards.

Our repeat NHS or private prescription service is for those who already have an ongoing prescription from their GP.



From the time of receiving your email confirmation that we have processed your prescription, we will dispatch your medicines via standard Royal Mail 48-hour delivery. Please allow between 3-5 working days for postal delays or weekend delivery.



All deliveries must be signed for by you, or a nominated representative who is 16 years old or over. If no one is available to receive your delivery, then Royal Mail will let you know how you can rearrange delivery or collection.



The LloydsPharmacy Online prescription service is registered with the General Pharmaceutical Council (GPhC) to dispense your prescription medication and is located at C/O AAH Pharmaceuticals, ‘Lower Mezzanine’, Woburn Road, Warrington, WA2 8UH. The GPhC registered premises number is 9011003.

In some instances your prescription medication may be assembled through our automated prescription assembly site, which is also based at Warrington (C/O AAH Pharmaceuticals, Woburn Road, Winwick Quay, Warrington, Cheshire, WA2 8UH). However, this is registered with the GPhC as a separate registered premises, 1094181.

We have a responsible pharmacist present at all times to oversee the dispensing of your medication. Please do not hesitate to contact them on 01925 423380 should you have any queries about your dispensed medication.



We have a responsible pharmacist present at all times at our online pharmacy to oversee the dispensing of your medication. Please do not hesitate to contact them on 01925 423380 should you have any queries.


If you require any medication urgently we would recommend that you get your prescription dispensed at your local LloydsPharmacy. This would include medication for palliative care, acute antibiotics or any regular medication which you are due to run out of.


If your prescription changes just update your medicine order on our site and our team will manage the rest for you.


Here at LloydsPharmacy, we take the security of personal and prescription information seriously. In order to provide you with the services you require, we will collect information about you via our website, telephone conversations, emails and written and verbal communications. Details will be securely saved that are relevant to the service(s) in which you are interested. Find out more about our privacy policy. We understand that you may want to be discreet about your prescription medication. With this in mind, we can ensure that our delivery packaging won’t give any indication of its contents, making the delivery process secure and confidential.


Yes, veterinary prescription medicines are available from These would be processed following the simple steps on our one-off private prescription page.


Requesting your private prescription to be dispensed through our online service is simple. Just search for your required item(s), select the item strength and quantity and add to your basket. Once you have gone through the checkout process and purchased the item(s) you’ll need to send us your paper prescription. You can send this to us at FREEPOST LLOYDSPHARMACY ONLINE, C/O AAH Pharmaceuticals, ‘Lower Mezzanine’, Woburn Road, Warrington, WA2 8UH.


Medication that needs to be stored in the fridge can be dispensed by LloydsPharmacy Online. Once your prescription has been received from your GP, the Pharmacy team will contact you to confirm an appropriate day for signed for delivery, to ensure the medication is received and can be transferred to your fridge for storage in a timely manner.

A prescription for a controlled drug (schedule 2 or 3 requiring safe storage) will need to be dispensed from a local pharmacy of your choice. If the Online pharmacy team receive a prescription from your GP, they will contact you to confirm where you would like your prescription to be sent to locally and liaise with the local pharmacy team to ensure your prescription can be fulfilled appropriately.

Click here to check which medicines are classed as a schedule 2 or 3 controlled drug requiring safe storage.


Yes, LloydsPharmacy has acquired Echo, a n online pharmacy that works with the NHS to supply repeat prescriptions. Echo makes managing your prescriptions more convenient and easier. Simply sign up via their app or website to have your prescriptions dispensed and delivered to your door, for free.

Download the app on iOS or Android, or sign-up at Echo by LloydsPharmacy.



It’s simple to receive your repeat prescription through Echo pharmacy and their online repeat prescription service. Firstly you’ll need to download the Echo app on iOS or Android, or sign-up at Echo by LloydsPharmacy

During the sign-up process you’ll be able to create an account, add your GP surgery, and set a home address. You can then add the repeat prescription medication you need so that Echo can contact your GP on your behalf to start ordering your medication. Through the Echo repeat prescription service you can continue to benefit from free reminders and delivery.



If you already have your NHS repeat prescription dispensed and delivered by us, you can continue to use our repeat delivery service until December 2019. After December 2019 you will need to register with our new partner, Echo Pharmacy, a LloydsPharmacy Company, who work with your NHS England GP to take care of your repeat prescription.

Visit Echo by LloydsPharmacy to register now.


Discover a safe, secure and confidential service

LloydsPharmacy has been a trusted healthcare provider for over 40 years. All our online services are performed by UK-registered pharmacists and doctors who can offer health advice 7 days a week.

We know how important data security and privacy is to you, so rest assured that we will never sell or give your data to a third party.