Trusted NHS repeat
prescriptions online

Log in to your account for FREE delivery and reminders
to request your repeat prescription

Request your repeat


We understand that managing and collecting repeat prescriptions can be time consuming.

That’s why, if you’re over 16 and your GP surgery is in England, we offer an online NHS repeat prescription service with FREE delivery.

This service is available if you are NHS exempt, or if you have to pay for your prescription items. For up to date NHS exemptions and prescription costs click here.

Manage your NHS repeat prescriptions online

Manage NHS repeat
prescriptions online

This can either be for yourself
or for someone you care for

Get alerts when it's time to reorder

Friendly reminders when
your repeat prescription
is due

Receive helpful reminders via email,
text message or over the phone

Free delivery to an address of your choice

FREE delivery to an
address of your choice

Through the 48-hour Royal Mail
signed for service, we can deliver
to your preferred address or local

How to request your NHS repeat prescription medication


Log in to your account and tell us what medication you need


We request and receive your repeat prescription from your GP surgery and our pharmacy team dispense your medication


Your medication is delivered for
FREE to your chosen address

Repeat prescription service FAQs


Our NHS repeat prescription service and delivery is FREE, although you will have to pay for your NHS prescription medicines, unless you are NHS exempt. For up to date NHS exemptions and prescription costs click here.



We suggest that you place your request for your repeat prescription 7-10 days before you need your medication to arrive. This allows time for your GP to authorise the prescription(s), our pharmacy team to dispense your medication and Royal Mail to deliver it.

We will send your prescription request to your GP. Once we’ve received your prescription, it can take up to 48 hours for us to dispense and then dispatch your medication. Deliveries will then be made to your chosen address within 48 hours.



All deliveries must be signed for by you, or a nominated representative who is 16 years old or over. If no one is available to receive your delivery, Royal Mail will let you know how you can rearrange delivery or collection.



NHS repeat prescription medicines are delivered to your chosen UK address FREE via the Royal Mail 48-hour signed for service.



We use the NHS England Electronic Prescription Service to receive your prescription(s) electronically from your GP. Therefore, this service is not available in Scotland, Wales, Northern Ireland, Channel Islands or Isle of Man.



The Electronic Prescription Service is an NHS service that allows your GP to electronically send your repeat prescription(s) directly to your chosen pharmacy.

EPS also allows you to nominate our online pharmacy so there’s no need to visit your local pharmacy or GP to collect a repeat prescription.



The LloydsPharmacy online prescription service is registered with the General Pharmaceutical Council (GPhC) to dispense your prescription medication and is located at C/O AAH Pharmaceuticals, ‘Lower Mezzanine’, Woburn Road, Warrington, WA2 8UH. The GPhC registered premises number is 9011003.

In some instances your prescription medication may be assembled through our automated prescription assembly site, which is also based at Warrington (C/O AAH Pharmaceuticals, Woburn Road, Winwick Quay, Warrington, Cheshire, WA2 8UH). However, this is registered with the GPhC as a separate registered premises, 1094181.

We have a responsible pharmacist present at all times to oversee the dispensing of your medication. Please do not hesitate to contact them on 01925 423380 should you have any queries about your dispensed medication.



Medication that needs to be stored in the fridge can be dispensed by LloydsPharmacy Online. Once your prescription has been received from your GP, the Pharmacy team will contact you to confirm an appropriate day for signed for delivery, to ensure the medication is received and can be transferred to your fridge for storage in a timely manner.

A prescription for a controlled drug (schedule 2 or 3 requiring safe storage) will need to be dispensed from a local pharmacy of your choice. If the Online pharmacy team receive a prescription from your GP, they will contact you to confirm where you would like your prescription to be sent to locally and liaise with the local pharmacy team to ensure your prescription can be fulfilled appropriately.

Click here to check which medicines are classed as a schedule 2 or 3 controlled drug requiring safe storage.



Yes, LloydsPharmacy has acquired Echo, a n online pharmacy that works with the NHS to supply repeat prescriptions. Echo makes managing your prescriptions more convenient and easier. Simply sign up via their app or website to have your prescriptions dispensed and delivered to your door, for free.

Download the app on iOS or Android, or sign-up at Echo by LloydsPharmacy.



It’s simple to receive your repeat prescription through Echo pharmacy and their online repeat prescription service. Firstly you’ll need to download the Echo app on iOS or Android, or sign-up at Echo by LloydsPharmacy

During the sign-up process you’ll be able to create an account, add your GP surgery, and set a home address. You can then add the repeat prescription medication you need so that Echo can contact your GP on your behalf to start ordering your medication. Through the Echo repeat prescription service you can continue to benefit from free reminders and delivery.



If you already have your NHS repeat prescription dispensed and delivered by us, you can continue to use our repeat delivery service until December 2019. After December 2019 you will need to register with our new partner, Echo Pharmacy, a LloydsPharmacy Company, who work with your NHS England GP to take care of your repeat prescription.

Visit Echo by LloydsPharmacy to register now.