Discharge Medication Review
(Wales Only)

Studies have shown that when someone is discharged from hospital there can be issues transferring their medication records from the hospital to their GP.

The Discharge Medication Review can help by making sure you are taking the correct medicines and you know how to take them so you are getting the most from them.

What is a Discharge Medication Review?

It's a free service, funded by NHS Wales, that allows you to have a private consultation with our pharmacist about your medicines and how they have changed since you were discharged from hospital. We will make sure that that you are receiving the correct medication and that you fully understand why you are taking them.

What happens during the Discharge Medication Review?

You will be able to speak confidentially to a pharmacist, either in store or over the phone, about your medication. If it’s easier, we can talk to your representative or carer. Our pharmacist will chat to you or your representative to ensure that:

  • You have all the medicines you need and that you have stopped taking any you no longer need
  • You understand what your medicines do and how you can get the most from them
  • We are able to work with your GP to make sure your new prescription is accurate

We will then arrange a follow up discussion with you to make sure your medicines are continuing to work safely. This follow up discussion can either be face to face or over the phone, with you or your representative.

Do I have to make an appointment?

No, you can call into your local LloydsPharmacy any time.

Does this service cost anything?

No, this service is free.

Who is this service for?

This service is for anyone who lives in Wales and has been admitted to hospital in the last 28 days. If you have been in hospital you should:

  • Let your pharmacy know you are home from hospital
  • Give your pharmacy the letter you were given when you were discharged from hospital

If you are not able to get to the pharmacy yourself, a relative, friend or carer can inform the pharmacy for you or you can have a confidential phone consultation with the pharmacist.

Although this service is only available in Wales, if you live anywhere else in the UK, your LloydsPharmacy pharmacist will be more than happy to offer you any help or advice you need in relation to your medication if you have recently been admitted to hospital.

How long will the Discharge Medication Review take?

The consultations will usually take around 10-15 minutes, however your pharmacist will take as long as required to answer any questions you may have.

What other services are available?

If you are on repeat prescriptions, our Repeat Prescription Service ensures your medicines are available when you need them. It couldn’t be simpler: we order and collect your prescriptions from your GP and then we dispense them in time for when you need them. This FREE service is available online and in store.

If you live outside of Wales and want some advice about your medicines, then you can use our free Medicine Check-Up Service. Or, if you have been prescribed a new medicine and would like to know more about it, then our New Medicine Service can provide you with the advice you need.