Changes to stores

Our priority is ensuring we can safely supply the vital medications our customers need, and social distancing is now something we need to introduce into our pharmacies to help stop the spread of COVID-19.

Customers will need to stand two metres apart in-store and whilst queuing, we will also only be able to have two customers in-store at any one time. Both of these measures are for the safety of you and your colleagues.

Two ways to keep you safe

To help protect you and our colleagues we are encouraging contactless payment in-store. Please use this payment option when you can.

We'd like to thank all our customers for their patience during this very busy and difficult time. We are continuously reviewing the way we serve our customers as Government advice is updated. Our priority is ensuring we can safely continue to supply the vital medications our customers need, and social distancing is now something we need to introduce into our pharmacies to help prevent the spread of COVID-19.

Changes to store opening times

The demand for pharmacy services has rapidly increased due to the on-going Coronavirus (COVID-19) outbreak. To help us manage this demand and serve our communities the medicines they need we have changed the opening hours of our stores. These changes will minimise disruption to prescription services and give our healthcare teams the time they need to serve our communities safely.

To enable the healthcare teams to have a scheduled break, all stores will close for a lunchbreak, typically between 1pm and 2pm. Read more.

  • Stores will close between 1pm – 2pm

We've also reviewed the number of pharmacies that are open over the weekend, and in order to help us better control the demand for prescriptions we've taken the decision to close a few select stores from 28th March 2020 on Saturday and Sunday until further notice. Click here to view stores.

A statement from Toby Anderson, Managing Director, McKesson UK CEO. Read more here.

 

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